#AllIn for CoPro: ‘We can make better policy with people’

All In For Change provides a platform for people with experience of homelessness and frontline staff to connect with decision makers and contribute to the development and implementation of homelessness policy.

To mark Scottish Co-Production Week, Louise Thompson from the Scottish Government’s Homelessness Unit shares her experiences of working with the Change Team in areas including the new prevention duties – driven by a sense of purpose, collaboration and plenty of laughter.

The Change Team contribute to the development and implementation of policy by ensuring our policies are informed by the lived experience of people who are homeless or at risk of homelessness.

There are many examples where the Change Team have contributed to Scottish Government policy on homelessness.

One which is current and ongoing is their contribution to the development of new prevention duties which are intended to be introduced in the Housing Bill.

Change Leads co-designed the questions on lived experience with colleagues from the Homelessness Unit for the prevention duties consultation.

Change Leads will be an important partner in ensuring the Scottish Government get this legislation right, including through their involvement in developing guidance to reflect the needs of people experiencing homelessness in a practical and meaningful way.

As civil servants, myself and colleagues in the Homelessness Unit work hard to make changes and develop policies to help people, but we can make better policy with people. This is why the Change Team, and the experience they bring, is so important and why I consider myself lucky that I get to work with them.

Louise Thompson, Scottish Government Homelessness Unit

Recently the Change Team has been further strengthened by the addition of new paid Homeless Network Scotland Associates. The new recruits are already bringing their experiences to our work around the prevention duties and sharing their insights into what is working and what could be better in services, from adopting more person-centred and joined-up approaches to reducing stigma.

Looking ahead, I am excited about there being another ‘taking the temperature’ tour where the Change Team travel across Scotland to hear the views of people with experience of homelessness and who work in homelessness.

Offering opportunities for people to participate from different parts of the country, including rural and island communities as well as under-represented groups, is important in gathering evidence.

As civil servants, myself and colleagues in the Homelessness Unit work hard to make changes and develop policies to help people, but we can make better policy with people. This is why the Change Team, and the experience they bring, is so important and why I consider myself lucky that I get to work with them.

The All In For Change team’s successes and future priorities are set out in this evaluation of the programme’s first three years

#AllIn for CoPro: ‘We can shift the power balance’

Co-production Week is the perfect opportunity to talk about the impact of All in For Change, the collective set up to challenge the systems around homelessness and give a platform to people with personal and professional experience of homelessness.

People with experience of homelessness, policy experts, decision makers and frontline workers are united in the Change Team. Their knowledge of systems, services and on-the-ground reality – and their connection via the team – are key to making people’s lives better and building momentum to end homelessness.

To celebrate Scottish Co-Production Network’s #CoProWeekScot, Change Leads have shared their experiences of being a part of #AllInForChange. Today we hear from Homeless Network Scotland Associate Mark Cairney, recently recruited as a Change Lead.

This brilliant opportunity to be a Change Lead with lived experience has enabled me to develop my understanding and application of co-production in a solution-focused team.

As a new Change Lead, I can challenge directly the problem of homelessness via co-production at a national, local and programme level.

I joined All In For Change to connect with different stakeholders across the homeless landscape, researching their views and experiences to discover what impact current policy has on them.

This means scrutinising policy through evidence of what is happening in people’s lives, workplaces and communities – their own places and spaces. I see this connection as a renewal of homeless policy and planning, and creating a new evidence infrastructure of how we measure progress and impact.

I am particularly interested in embracing the lived experience of minoritised ethnic people, as our evidence base becomes more diverse and our connections become more human.

A significant success of the Change Team is using co-production to connect people, develop new partnerships and relationships. I am excited to be part of a team that will re-evaluate how we measure impact and generate new knowledge through our roadshows.

I want to be part of how we adapt our Change programmes, produce more transparent learning outcomes and promote bolder preventative Best Practice. Co-production can bridge the gap between policy and practice and help find person-centred solutions driven by lived experience.

I want to fully participate and enjoy being in a Change Team that continues to bring authentic, valued voices of lived experience and frontline work to policy making. We can shift the balance of power through collective ways of knowing and doing to end homelessness.

The All In For Change team’s successes and future priorities are set out in this evaluation of the programme’s first three years.

Why we’re #AllIn for CoPro: ‘I’m very proud to be part of this’

Co-production Week is all about showcasing examples of CoPro, so let’s talk about All In For Change — a collective created four years ago to challenge the systems built up around homelessness.

The Change Team is made up of people with experience of homelessness, policymakers and frontline workers. If one definition of co-production is “combining everyone’s strengths to achieve positive change”, All In For Change is a great example of putting that principle into real action.

Since 2019 the team has been using its wide-ranging expertise to help achieve objectives set out in the Scottish Government-COSLA Ending Homelessness Together Action Plan.

Change Leads work with decision makers in local and national government to develop policy — one of its biggest successes has been developing prevention duties proposed for public bodies, intended to be written into law in the forthcoming Housing Bill.

Key aims of the programme, facilitated by Homeless Network Scotland, Cyrenians and Scottish Community Development Centre, are bringing about co-ordinated working between different services and ensuring support services take a person-centred approach.

To mark Scottish Co-Production Network’s #CoProWeekScot, Change Leads have shared their experiences of working as part of #AllInForChange — starting with Amanda Rutherford, an Engagement and Assessment worker at Crisis.

I became involved with the Change Team in Autumn 2021. I was intrigued by the concept that, as a frontline worker, I could be part of something that could make a difference to homelessness in Scotland.  Change Leads bring different experiences and knowledge to the table from across the country.

The way the Change Team was created results in an equal and level playing field so that everyone, regardless of their background, has a voice and their opinion is respected. 

Mutual respect and being open to learning leads to a positive environment which enables co-production and lively debate. This has led to ideas, such as ‘Ask and Act’, being introduced to the Scottish Parliament as part of the upcoming Housing Bill — a direct result of collaboration within the Change Team.

Co-production brings real benefits to ending homelessness in that those who see the reality of homelessness in Scotland on a day-to-day basis can influence government policy. The Change Team are an incredible team who work well together, and I am very proud to be part of this.

The All In For Change team’s successes and future priorities are set out in this evaluation of the programme’s first three years.

13 new HNS Associates join drive to end homelessness  

Homeless Network Scotland has welcomed 13 new Associates from across Scotland who will use their personal experience and insight to combat homelessness – significantly bolstering the team.  

The new recruits will join eight Associates working on the nationwide All in for Change programme and the Glasgow Homelessness Involvement and Feedback Team (GHIFT). 

At a series of training sessions in August and September the latest additions have been getting to know their new colleagues and finding out more about their roles and the impact they could have. 

New members shared their feelings about joining the team, with one stating simply: “Let’s work to end homelessness”.  

Among the other messages were “I am excited to work for HNS, creating change for individuals and society. A heartfelt organisation wanting the best for all!” 

Other Associates told of their hope that they would be “involved in making homelessness a less traumatic, frustrating experience” and being able to “push for change”. 

Homeless Network Scotland’s Associate programme provides a platform for people whose life and professional experiences give them invaluable on-the-ground knowledge of homelessness. 

The paid team members get a chance to learn more about and influence policies and practices, connect with politicians, policy and decision makers, and act to achieve change. 

Associates are perfectly placed to find better solutions and highlight what is working and is not, while using their role to build a network of contacts and gain valuable new skills and knowledge. 

All in for Change is an informal and inclusive umbrella group that brings people together to help end homelessness by gathering and sharing information as well as hosting events and roadshows.  

The programme is built on four directions – taking a people-centred approach, ending siloed services, pushing for rapid access to good housing, and fostering a positive, compassionate outlook. 

Change Team members have personal or frontline experience of homelessness and provide briefings covering priority areas such as health and wellbeing and poverty and social justice. The team is represented on the Scottish Government Homelessness Prevention Strategy Group (HPSG).  

GHIFT members who have experienced homelessness lead on changes taking place across services across Glasgow. Members host meetings, events and workshops for people with current or recent experience of homelessness and work with decision makers to ensure their voices are represented. 

“We are delighted to welcome 13 more Associates to Homeless Network Scotland and can already see how their diverse experiences and insights will build on the positive influence the team wields. 

Associates have the opportunity to speak truth to power as a critical friend to policymakers and to help anyone experiencing or at risk of homelessness. Their collective, expert voice guides everyone working towards the achievable goal of preventing and ending homelessness in Scotland.” 

David Ramsay, Impact Lead

Homeless Network Scotland statement on the disbanding of the Glasgow Alliance to End Homelessness

Homeless Network Scotland is saddened to learn Glasgow Alliance to End Homelessness has disbanded. This is a painful time for colleagues who have worked so hard and with such ambition to end homelessness in the city and change the story around homelessness.

The Alliance and Glasgow City Health & Social Care Partnership can stand tall having tested a truly collective approach that put people who have been homeless at the centre of decision making. Acknowledging the impossible challenges wrought by the pandemic and taking this difficult decision is equally courageous. The learning must be reviewed and shared so that progress can be made.

This is a hard knock for members of GHIFT, the platform for people with lived experience of homelessness who are supported by Homeless Network Scotland. They have put their heart and soul into exploring ambitious new ways to deliver services and achieve systemic change, driven by their invaluable first-hand insight.

But GHIFT will continue to inform and influence the Health & Social Care Partnership’s homeless strategy and delivery. Homeless Network Scotland will continue to provide strategic partnership and support to both bodies and create opportunities for everyone in the third sector to work together in tackling homelessness.

We will build on the knowledge and connections that flourished through the Alliance to pursue our shared ambitions. There is still much work to be done to end homelessness in Glasgow and Scotland – in the face of the cost of living crisis and rising homelessness this has never been more important.


Martin and Mark from GHIFT reflect on being part of the Alliance. Read their blog here. [pdf]