GHIFT investigation highlights risk of ‘shared air’ night shelters as a response to homelessness

Glasgow City Council has committed to the principle that there should be no ‘shared air’ communal night shelters in the city after hearing hard-hitting testimony of the damaging impact they had on people who were homeless last winter.

The pledge by councillors and officials came at a summit held by Glasgow Homelessness Involvement and Feedback Team (GHIFT) to share findings from their recent investigation into people’s experiences of using shared air night shelters in Glasgow.

GHIFT, a team with first-hand experience of homelessness who work to improve services in Glasgow, invited councillors, officials and MSPs to hear their evidence and inform decisions that will help keep people safe this winter and in the longer term.

The event heard real stories of people who felt unsafe, disrespected and traumatised during the worst crisis of their lives – with some people opting to sleep rough, sofa surf or take other risks rather than use a communal night shelter.

GHIFT also shared examples of good practice and what people want to see from better overnight provision, with safety, privacy and direct links to services among the priorities.

Why did GHIFT do this work?

The team carried out the survey earlier this year to assess the impact on people of changes to overnight winter services in Glasgow for people experiencing homelessness.

Being roofless in winter and during other extreme weather events is particularly brutal due to the intensified physical and psychological toll on people.

Freezing temperatures, snow and ice increase the risk of severe harm. And throughout the year, exposure to high winds, heavy rain or heatwaves also makes people’s situation more precarious. Glasgow has the highest level of rough sleeping in Scotland, followed by Edinburgh, Fife and Highland.

In previous years, a welcome centre provided in partnership between the council and local charities ensured access to individual rooms, meals, multi-agency support and rapid access to self-contained rooms and community accommodation.

But the housing emergency, rapidly rising homelessness, shortages of all forms of accommodation and overwhelming pressure on homelessness budgets and services hampered all efforts to provide a welcome centre last winter.

The team asked city decision makers at the event to resolve this situation as a matter of urgency for the winter ahead and to join them in committing to the principle that shared air shelters are inadequate, compromise dignity and reinforce stigma.

GHIFT members spoke at the event about their experiences of carrying out the survey, including specific concerns women raised about safety, and moving examples of the compassionate and equality-led support they found in other services.

Extreme weather provision during a housing emergency

An accompanying briefing on housing provision in extreme weather makes it clear that doing nothing to improve the situation this year is not an option, with the return of a triage-focused welcome centre the best option in the time available before this winter arrives. The briefing also shows that GHIFT’s findings align with an international evidence review on what works to end rough sleeping, including the effectiveness of shelters.

GHIFT welcomed a shared commitment at the event to work together to do better for people this winter, along with a pledge to preserve people’s existing housing rights, with acknowledgment of the present struggle the city has in meeting these duties.

Glasgow declared a housing emergency in November 2023 and around 30 people are now estimated to sleep rough in the city each night due to a lack of  social and affordable housing.

The council is paying millions of pounds to house more than 1,800 people in 40 unsuitable hotels and B&Bs and failed to offer any temporary accommodation 6,320 times between April and September 2024.

Susanne Millar, chief executive, Glasgow City Council, said: “GHIFT were frank about the bad situations they uncovered in their work, and we were frank about the challenges we face and the resources we need to improve the response to homelessness in the city.

“We welcome that honest discussion. Glasgow has long been committed to eradicating use of old-style communal shelters. Over decades we have worked hard to close down unsafe places like the Bellgrove Hotel and create a modernised homelessness system.

“Everyone around the table wanted the same thing, to provide the best service possible to support people in crisis in Glasgow. The evidence GHIFT has gathered will help to inform how the city can move forward to get to that place as quickly as possible.”

GHIFT said: “One of our priorities is housing, not shelters, as a response to rough sleeping in Glasgow. With winter round the corner, we wanted to gather people’s experiences of using shared air shelters and open a conversation with councillors and officers to make sure that this winter, everyone could commit to a safe solution.

“Our investigation shows that people will choose options that feel safe to them, and that shared air shelters are not a safe place to stay. If no alternative can be provided, people are at risk of sleeping rough because what’s currently available just isn’t good enough.

“We want to feel proud of our city, and to know that Glasgow is providing places for people to sleep safe, not rough, would be a step in the right direction.

“We are really pleased with the conversations with the councillors and officials and we’re ready to collaborate with all partners to make sure the voices of people with personal experience of homelessness in Glasgow are kept at the forefront of decisions on winter planning.”

Homeless Network Scotland, who supported the event, said: “Rough s leeping is the last resort for people who have run out of places to turn to, or for people who are unable to stay where they are but don’t know where to go.

“An ideal housing system would rapidly rehouse and support people year-round, without the need for weather-specific measures. But Glasgow, like many other parts of Scotland, currently lacks the houses and funding it needs to make this a reality.

“GHIFT’s guests at the event heard the sobering truth that for some people, having no safe place to go at night in winter is literally a life-or-death situation.

“So we are clear, as are GHIFT: doing nothing is not an option. And the actions we take during the housing emergency are just as important to avoid straying further from the ideal we all aspire to. Without winter provision that prioritises safety, dignity and what works, we risk rising rough sleeping and deepening harm. “If anyone is in doubt about the danger that causes, we recommend reading GHIFT’s report and considering the wider range of evidence that is available to help decision making.”

Homelessness conference 2025: Early bird booking & speaker news

Scotland’s housing emergency is more than stats and headlines. It’s a human issue that affects individuals, families and communities every day. This year’s homelessness conference is focused on the impact of the housing emergency on people. As the conference title says: It’s personal.

So it’s fitting that we can announce a great keynote speaker with a big personality. Someone who will inspire us all when we meet to explore how to build a better future where everyone is safe, well, respected, and in control.

Baroness Floella Benjamin: ‘Childhood Lasts a Lifetime’

A pioneering star of stage and screen, beloved former host of Play School, award-winning writer, campaigner and prominent member of the Windrush generation, Baroness Floella Benjamin has overcome adversity and prejudice since she arrived in Britain aged 10 to achieve stellar success in her career and as a champion for diversity and childhood wellbeing.

Baroness Benjamin’s keynote address, Childhood Lasts a Lifetime, is a powerful and anecdote-filled narrative of resilience to inspire us all to work for positive change.

The theme will resonate deeply with delegates, with childhood poverty still the strongest predictor of later homelessness, and 10,000+ children living in temporary accommodation in Scotland.

Sponsorship opportunities

Get your message across to an engaged and expert audience from across multiple sectors. This year we have 9 great sponsorship packages to suit all budgets and preferences. Check out options below, get in touch at hello@homelessnetwork.scot or call for a chat on 0141 420 7272.

Over two unmissable days, Scotland’s Annual Homelessness Conference 2025, titled It’s Personal: the human face of the housing emergency’, will unite experts, advocates and those with lived experience to address the real-world impacts of the housing emergency.

Dive into four powerful themes – Safe, Well, Respected, In Control – and discover cutting edge strategies, share solutions and must-hear stories:

  • Safe: Champion the approaches needed to protect people and make homes the ultimate community safety solution.
  • Well: Build the case for health and social care to integrate with housing to transform housing options and lives beyond homelessness services.
  • Respected: Uphold people’s rights and redress the inequality they face, with a bold push to shape policy before the 2026 Scottish elections.
  • In-Control: Unlock solutions to financial inclusion, choice and the active participation of people navigating homelessness.

Expect inspiring stories, evidence-based practices and practical solutions that put people first. By focusing on the human impact, this year’s conference can help build a better future where everyone is safe, well, respected and in control.

June Network Briefing

In this month’s briefing: A year after the housing emergency was declared and with less than 12 months until the 2026 Holyrood election, demands for bold, urgent action to increase homes, address inequality and prevent more people becoming homeless are swelling to a chorus.

Two academic papers in recent weeks echo our sector’s call for radical transformation – not least from the Everyone Home collective, whose statement criticising a lack of ambition in addressing the crisis was cited in the Scottish Parliament Housing Emergency debate.  

What these perspectives have in common is a plea for fresh thinking not only to address today’s crisis but also to put in place a strategy to build the homes we need to prevent homelessness for generations to come.  

And on a grander scale, to create the fair, equal and dynamic country we aspire to be in reality, not just on paper, which means getting both the human and economic parts of the equation right. 

You’ll find those papers, statements and other related research below, along with news, webinars and training opportunities in this month’s briefing, along with a subscription link.

Housing Emergency: inclusion thrives in the ordinary

Maggie Brunjes, chief executive of Homeless Network Scotland, on why the housing emergency can’t become a cover for deepening exclusion.

Picture two paths: one leads to an ordinary flat, a space to call your own, no different from anyone else’s. The other to a sleeping pod, a hostel room, a homeless B&B or shelter – a separate setup designed ‘for people like you.’

For those navigating homelessness, that second path might provide shelter, but it often comes with a catch – rules, labels, and a subtle message that your choices don’t fully count and your life not fully equal.

The first path, though? It’s mainstream housing, a key to stability, safety and a chance to decide and be who you are beyond your circumstances.

This is not only about roofs and walls. It’s about recognition, dignity, belonging and the radical idea (it sometimes feels) that no one’s life is less important.

Why does this matter?

When housing can’t be provided for everyone, as is the case in Scotland today, then the shape of ‘the next best thing’ becomes extraordinarily important. It reveals what matters and to whom.

Housing isn’t just shelter; it’s a space where life unfolds – and on our own terms. When we offer something lesser or distinct, we’re implying that not all lives deserve the same texture or possibility.

The housing and homelessness sector in Scotland is crying out for a political intervention that is inspiring, ambitious and passionate about housing in Scotland – and which wholeheartedly embraces three truths:

  • First, that homelessness is a housing crisis – and the most devastating outcome of a broken housing system.
  • Second, that most of us – if we want it – can thrive in an ordinary home as part of an ordinary community.
  • And third, that inequality is healed through reform and redress – not by deepening divides that scar the lives of people already at the hard edges.

We have a progressive homelessness sector in Scotland which has delivered major changes to modernise its response over many years. At the heart of that, an understanding that inclusion thrives in the ordinary, framed in a modern policy of prevention and rapid rehousing into mainstream homes.

Progress has included an intentional move away from services like large-scale hostels, ‘shared air’ communal night shelters, outdoor soup kitchens. Away from any initiatives that create stigma by ringfencing people affected together. And away from any services that label or reinforce people as ‘homeless.’

But there is a risk that this direction of travel is forced to retreat by a deepening set of housing challenges that will only mask the extent of deepening exclusion.

What are the big risks?

Currently, the ‘next best thing’ on offer to many people navigating homelessness is the exact reverse of what they need, a parallel system of temporary accommodation of the type and standard that can cause frustration, fear and anxiety – and with the sting of stigma too.

That councils are paying out millions to private operators to profit from substandard temporary accommodation should concern everyone. When fundamental housing services are an opportunity for profit, we send a message: that homelessness is not only an acceptable status quo, but a market to tap into. Literally banking on exclusion, rather than investing in inclusion.

The segregation, short-termism and typecasting that goes hand in hand with these services can have long-term consequences for people’s sense of identity, value and belonging, which for many eclipses any short-term benefit. And we know that these services often become a default, not a bridge, that harden into our systems.

Congregating people in close quarters builds stress, affects health, damages relationships and forces everyone’s hand around fundamental issues like ‘risk.’ Who isn’t at risk when people are held together for long periods at the most difficult time of their lives – in casework waiting rooms, in hotel rooms and B&Bs, in outside queues for food and shelter.

How did we get here?

Scottish Government already has policies restricting the use of unsuitable temporary accommodation and has made funding available to all councils since 2019 to make transitions that will ease and accelerate routes to settled housing.

But three forces have strained local budgets and plans and driven cascading setbacks for councils tackling homelessness:

  • Global factors: the pandemic and its aftermath, cost-of-living crisis, and the international displacement of people due to conflict and unrest.
  • UK-wide factors: including UK government fiscal policy, welfare benefit reforms and immigration policy and procedure.
  • National factors: an accumulating housing deficit leading to the Scottish Parliament’s declaration of a housing emergency in 2024.

What needs to happen now?

In times of crisis, it has been described that we should attend both to the most affected, and the most able to be assisted.

So we need investment in real housing outcomes for people at the hardest edge.

We need to go further to ensure that housing and support services offered are not just equal to but also seek to redress the extraordinary set of challenges and disadvantages that people have faced in their lives. Housing First works by combining ordinary housing with extraordinary support. And because it says, you belong here too.

We need to mobilise the transformation of shared, supported housing for the small number of people that don’t want their own place. This needs jointly planned and commissioned by councils and health and social care partnerships, losing the ‘homeless’ label entirely and helping to break down other ‘care group’ silos and stigma in this provision at a local level.

The most pressured council areas also need investment in a replacement plan for unsuitable temporary accommodation so that there is no commercial profit from homelessness in Scotland. Councils, housing associations and the third sector can provide better for less but need invested in to do so.

And we need to keep working toward the ideal housing system which provides an affordable home for everyone and a tight supply of temporary accommodation to support housing transitions for households that need a safety net in in the short term.

In the platforms we create for people with experience of homelessness, the themes of belonging and being treated with respect are among the most recurring themes. Because people experiencing homelessness aren’t a distinct, separate group with unique needs. Navigating tougher conditions than most, yes, but driving toward the same goals – agency, privacy, stability, safety.

Quick fixes may fill a gap today, but they can carve a deeper divide tomorrow, subtly shaping how we see ourselves and each other in the long run. Inclusion thrives in the ordinary – with thoughtful, inclusive action, the housing emergency can be a powerful catalyst for a fairer Scotland.

The Everyone Home Collective has set out a course of action for the Scottish Government’s Housing to 2040 Strategic Board about taking a people first approach to the housing emergency. Read it here.

GHIFT, the lived experience platform in Glasgow, had 16 conversations with people using overnight winter services. You can read more here about people’s experiences here.