The Very Best of Intentions: when does good do harm? 

Homeless Network Scotland are launching a conversation series to cast some light on why good intentions are not enough when responding to big social challenges like poverty, social isolation and homelessness. And why, without the right knowledge and partnerships, good intentions can even cause harm.   

The conversation series will launch at an online event on 6 December 2022 and continue through 2023, where we will be exploring questions such as: 

  • Why is all ‘charity’ or voluntary action portrayed as positive, even those with low-bar standards? 
  • What happens when we centre the motivations of ‘givers’ over the impact on people receiving? 
  • Why do people use foodbanks, on-street soup kitchens or ask passers-by for money?  What are the alternatives?
  • What do politicians do that helps – and hinders?
  • How can we help voluntary action to be pioneering and trailblazing, rather than resurrecting old practices? 

We will look back at the history and the lessons we have learned together, reviewing evidence and experiences of what works and what matters. And we’ll be inviting contributions from those closest to the challenge, with lived experience and expertise who will challenge us and encourage us in the right direction. 

Don’t miss the first of this series with conversation starters including from Sarah Johnson, ISPHERE at Heriot-Watt University. We are looking forward to seeing you at The Very Best of Intentions on 6 December 10-12. Book here. 

Scottish Government: Ending Homelessness Together Annual Report 2022

The Scottish Government annual report to Parliament on the Action Plan was published Thursday 20 October: Ending Homelessness Together: Annual report to the Scottish Parliament October 2022 (www.gov.scot)

The report summarises progress towards meeting the commitments made in the Ending Homelessness Together Action Plan. The Measurement Task and Finish Group (co-chaired by Homeless Network Scotland and the Chartered Institute of Housing Scotland) will make recommendations for how future annual reports can focus on impact, so that we will understand more about what’s working. 

A few key points from the annual report:

  • Hidden Homelessness – Scottish Government is commissioning research  to understand more about the experiences of people who don’t approach the local authority for support and are therefore hidden from the official homelessness statistics. Scottish Government is also working with the Office for National Statistics to develop novel methods of collecting data on these groups.
  • Local connection – if approved by Parliament, the legislative changes will come into force on 29 November which means that Scottish local authorities will from that date no longer have the power to refer a person who is homeless or threatened with homelessness to another local authority in Scotland on the grounds of their local connection.
  • Homelessness prevention – the Housing Bill detail will be announced next year, timings still to be confirmed. There will be a consultation before final decisions are made. Some existing grants for local authorities are going to be restructured so that prevention work is a more significant requirement. 
  • No wrong door – highlighting the importance of the development to the prevention duties and person-centred approaches.
  • National Care Service – it is not proposed that the housing or homelessness functions of local authorities should transfer to the National Care Service. However, the report sets out how important it is that social care support services work effectively alongside other services, including across housing and homelessness. 
  • Housing as a human right – a new Human Rights Bill including the right to adequate housing will be introduced this parliamentary session. The Scottish Government will consult on the proposals for the Bill in 2023.

The full action plan is here.

Help homelessness closer to home

As people are forced to leave their homes behind in all parts of Scotland, and across many parts of the world, it can be easy to feel powerless – and difficult to know where to help. On World Homeless Day (10 October 2022), people who play a role in their local community are being urged to ‘think global – act local’ to help everyone in Scotland to have a safe place to call home.

The call coincides with the launch of findings from a test-of-change programme exploring what happened when two communities in Glasgow – Pollok and the Gorbals – set about to prevent homelessness and to share what they designed and discovered.

All homelessness starts in a community. But not all communities are at equal risk. The cost-of-living crisis and the social and economic impact of the pandemic will lead to more pressure on communities and more people becoming homeless. Work to protect homes and prevent homelessness is needed across many different fronts – including more focus at a community level.

Homeless Network Scotland wanted to test a new approach to tackle this uneven distribution of homelessness risk, at the heart of the places most affected by it. The test was to understand what happens when ‘subject experts’ collaborate with ‘local experts’ and ‘lived experience’ experts to combine knowledge, insight and problem solving at a local level.

Scottish Community Development Centre and Unity expertly guided this exploratory place-based approach and, with thanks to the National Lottery Community Fund, the partnership were able to support local people to target local investment too. 6 local partners and anchor organisations led the design and delivery of proactive new initiatives – Bridging the Gap, Dawsun, Glen Oaks Housing Association, New Gorbals Housing Association, Spider Arts and SWAMP.

All partners believe that less applications for help with homelessness were made to the local council from both communities during the period of the programme. 6 key themes and 8 key considerations have also been highlighted to help kickstart more place-based approaches to prevent homelessness earlier, and closer to home.  This includes :

  • That the enormous goodwill to help people often centres around towns and cities. But all homelessness starts in a community and acting local, in a range of different ways, can help prevent homelessness earlier, and closer to home.

  • Community Planning Partnerships should include ‘preventing homelessness’ as a priority outcome in Local Outcomes Improvement Plans and Locality Plans.

  • To harness the position and expertise of community groups and structures to:
    • Ask about housing and
    • Act to protect homes and prevent homelessness.

A place-based approach means elected members, community planning partnerships, community councils, other local governance and decision-making structures — along with the wealth of local services, groups and networks. Together we can protect homes and prevent homelessness earlier, and closer to home.

View the results of the test-of-change programme and read a blog from David Ramsay from Homeless Network Scotland. Interested in what your place can do? Get in touch for a chat with the team at Homeless Network Scotland on 0141 420 7272 or email hello@homelessnetwork.scot

The Cost of Living (Tenant Protection) (Scotland) Act

The Cost of Living (Tenant Protection) (Scotland) Act was passed by the Scottish Parliament on Thursday 6 October 2022. The new law will mean that:  

  • landlords in private and social rented sectors (including some student accommodation) will not be able to increase rents for existing tenancies,
  • people can only be evicted from tenancies in certain (restricted) circumstances such as criminal activity, anti-social behaviour and abandonment, and
  • rent officers or a Tribunal will be involved in decisions about rent increases proposed between tenancies.

There are some protections for private landlords if their costs increase (e.g. mortgage interest or insurance) but any rent increases have to be approved by a rent officer. 

These new requirements will be in place until the end of March 2023 although they can be extended beyond this for up to a year. The Scottish Government has to confirm by 14 January 2023 whether the rent cap will continue after the end of March. 

Whilst the aim of these changes is to protect tenants in both social and private tenancies from higher rents, possible eviction and ultimately homelessness and also try and avoid issues around mental wellbeing – there are considerable concerns among both sectors about possible unintended consequences which would place increased pressure on both sectors and have a knock-on negative effect on tenants: 

  • less resource will be available for maintenance and general upkeep in both sectors 
  • private landlords may leave the sector due to higher costs and additional responsibilities 
  • the social sector will not have enough resource to build the social housing needed to meet demand which would mean more people in temporary accommodation and on waiting lists for suitable accommodation. 

More information can be found here: Cost of Living (Tenant Protection) (Scotland) Bill 2022: overview – gov.scot (www.gov.scot)

Home for 10: Journal of Insights into Homelessness in Scotland

A collection of insights into homelessness in Scotland has been published to mark the 10-year anniversary of the 2012 commitment which had set Scotland apart internationally in how seriously it took the task of ending homelessness.

The 2012 commitment was the result of legislation passed by the Scottish Parliament in 2003 so that everyone who is homeless would have a right to a home by 2012. For local authorities, this meant ending the assessment of whether people were ‘priority’ or ‘non-priority’ and instead giving every person who was ‘unintentionally homeless’ the right to a permanent home. This monumental change – in culture as well as legal terms – is considered to be the bedrock of Scotland’s acclaimed housing and homelessness rights.

But homelessness didn’t end in 2012, despite a promising downturn over several years that followed. A small upturn over the recent period has been coupled with the highest use of temporary accommodation on record, now understood as an unintended consequence of increasing housing rights without a corresponding increase in housing supply in the places people want to live. This has led to a series of measures from 2018-22 to adjust the course, with more focus on rapid rehousing, on prevention and on housing access and supply.

Homeless Network Scotland invited 10 of the housing and homelessness sector’s key experts with a reach backwards of at least 10 years to provide their insights – and provocations – for the wider sector. Another 10 people with a fresh perspective – or who have a vantage position and with broad oversight – were invited to describe what the way forward looks like.

The themes running through the journal underline the multi-faceted nature of homelessness and the corresponding need for versatility in responses. Contributors highlight the diversity of individual experiences and needs, along with the importance of trauma-informed approaches to support, and the power of offering flexible, personalised solutions. There are calls for systems change by streamlining and collaborating to break down siloes.

The journal highlights the impact of policy and legislation over the past decade and more – that these were not easy gains, and it will require tenacity to expand rights and entitlements based in law, to build new homes and to focus on prevention so that progress continues towards ending homelessness in the years to come.

Contributors highlighted the impact of trauma on individuals as they attempt to navigate housing and other systems. They suggest that we are still at an early stage with trauma-informed responses and, to realise fully their transformative potential, staff need greater depth of understanding. But questions are raised about workforce resilience and the sector’s struggles to recruit, train and retain the skilled staff it needs. Economic concerns are not confined to the workforce – the rising cost of living at a time of great uncertainty and challenge is a thread running through the journal’s pages, for households and for local authorities.

Change takes time and effort, and progress can be piecemeal when consensus is hard to come by. Successes of the past decade such as reducing rough sleeping, introducing Housing First and removing priority need are significant. There are calls now to focus on homelessness prevention, on reducing length of stay in temporary accommodation, and on personalised housing options. Contributors also advocate for change, in both policy and practice, to tackle the marginalisation of people by our current system. Their understanding of the experience of women, refugees, young people, and people using drugs highlight where investment is needed to achieve equality of access and a system that works for everyone.

A final theme to highlight is collaboration – with people with lived experience, between organisations and local authorities, and with government. Partnerships have enabled the changes we’ve seen in the past decade and in response to Covid, but there are calls for an evolution in what that collaboration looks like: being open to change and to take risks for the greater good – not only in delivery, but also in funding and commissioning. This is a call for system change across the sector, embracing alliance and integration as the way forward.

You can download the journal here.