Covid-19: Leading homelessness charities call on national and UK Governments to protect people sleeping rough

Dear Prime Minister,

As Chief Executives of leading homelessness charities, we appreciate the significant pressure the Government is facing in the wake of the COVID-19 pandemic and stand ready to lend our support as you set out plans to help protect the most vulnerable in our society, including people who are facing homelessness.

People experiencing homelessness, particularly those who are rough sleeping, are especially vulnerable in this outbreak. They are three times more likely to experience a chronic health condition including asthma and COPD. It is therefore vital that they are recognised as a vulnerable group for the purposes of government planning.

We note the publication of Public Health England’s information on COVID-19 for hostel or day centre providers of services for people experiencing rough sleeping. We are concerned that these measures however, fail to provide the much more comprehensive plan and wide-ranging action needed to ensure that everyone facing homelessness is provided with self-contained accommodation, to ensure that they can self-isolate, and that people experiencing financial hardship are not left facing homelessness as a result of the impact of COVID-19.

Please find enclosed a full set of measures that we believe will help ensure people facing homelessness are protected during this period. As a matter of urgency, we are calling on governments to set out a plan, which will include detail on:

• Assistance from the Government to secure hotel style accommodation to meet the increased need for self-contained accommodation so that people can self-isolate.
• The removal of legal barriers in the homelessness legislation so that anyone who is at risk of, or is already homeless, can access self-contained accommodation. This should also include a suspension of rules that prevent people with no recourse to public funds from accessing housing and homelessness assistance.
• The provision of additional financial support through the Universal Credit system to ensure that people are not pushed into homelessness.
• Protecting renters from evictions by temporarily suspending the use of Section 21 and Section 8 evictions.
• Increasing the fund for Discretionary Housing Payments to help renters facing homelessness.
• Measures to ensure that people sleeping rough and living in hostels and shelter accommodation have rapid access to testing for the virus and healthcare assistance.
• An assurance that frontline workers in homelessness organisations are recognised as an emergency service as part of the response to COVID-19.
• A ringfenced proportion of the £5bn fund announced in the Budget last week to fight COVID-19 for local authorities to help deliver these measures.

In light of the speed of recent developments, we would welcome the opportunity to discuss with you and your officials as a matter of urgency how we can help to deliver this plan.


Yours sincerely,


Jon Sparkes, Crisis
Rick Henderson, Homeless Link
Howard Sinclair, St Mungo’s
Seyi Obakin, Centrepoint
Mick Clarke, The Passage
Steven Platts, Groundswell
John Puzey, Shelter Cymru
Margaret-Ann Brünjes, Homeless Network Scotland
Pam Orchard, Connection at St Martin’s
Bill Tidnam, Thames Reach


cc. Rt. Hon. Nicola Sturgeon MSP, Rt Hon. Mark Drakeford AM, Rt Hon. Matt Hancock MP

‘Beginning of the end for old way of doing this’, hears Minister

Members of Scotland’s new team to tackle homelessness and its causes updated the Minister for Local Government, Housing and Planning, Kevin Stewart MSP, this week on their work so far, signalling the beginning of the end for traditional responses to homelessness in Scotland.

Titled All In For Change, the team puts lived experience at the heart of change by bringing together people with frontline responsibilities and people with their own, personal experience of homelessness either currently or in the past. It will support thinking and action around the Scottish Government’s ambitious Ending Homelessness Together  Plan.

All in for Change, which launched in December (2019) is being led by Homeless Network Scotland, Cyrenians and Scottish Community Development Centre (SCDC).

At the meeting of the Homelessness Prevention Strategy Group on Tuesday, group members representing charities, local and national government and housing providers received a detailed situation report, that included a menu of seven key messages:

  1. People are seeing change at the margins, but traditional systems are still causing stress and anxiety
    This means that we are starting to see changes happen on the ground, but this has definitely not yet reached tipping point. Old language and old systems are still alive and still being challenged every day.
  2. Until the new systems are fully up and running
    advocacy can really help people to navigate the old system. This means that some people can get through the complex homelessness system more easily with the support of someone else. This can take many different forms – legal advocacy, independent advocacy as well as informal or peer advocacy. Advocacy should be easier to access in all areas.
  3. Housing First works when services are properly linked in
    This means that people need access to local public services when they need them and to feel part of a safe and strong community to build and live their lives. Everyone needs to get behind Housing First services to help make these links happen on the ground.
  4. Positive “people, places and things” are vital for all of us
    This means that people need something good to focus on and replace harmful or negative routines as they move on from an experience of homelessness.
  5. Focus on building lives as well as finding homes
    This means not limiting people and always focusing on people’s strengths and aspirations for the life and connections they want to have.
  6. Homelessness is a 24/7 issue, with a 9-5 response
    This means that people experiencing homelessness often cannot access services when they need them, especially after 5pm or at the weekend. Can local areas look more closely at this?
  7. We can make better use of recovery communities and preventative local policies
    This means that we want to see community-based recovery and addictions services moving closer together and sharing best practice. And more preventative policy across education, health, justice and housing to prevent people reaching a point of crisis.

Importantly, the work of the Change Team is not just about identifying what is getting in the way of change, but about proposing – and implementing – the solutions.

Michelle Major, Change Lead with Homeless Network Scotland, said: “It’s been a busy few months, with three Change Team events taking place at a central location in Scotland to make it as easy as possible for team members to travel from around the country. This project is bringing people together – to work together – who have traditionally been separated by a desk, or even a glass screen.

“Collectively, the Change Team understands the reality of homelessness in a unique way – from the viewpoints of both service providers and people who need to access homelessness services. That has not been done before at this scale and it’s been an amazing experience to witness the energy and solutions generated so far through combining these unique perspectives in a single team.”

The 30 people making up the Change Team were selected from more than 70 who applied and are now represented on the national strategy group on homelessness, co chaired by Housing Minister Kevin Stewart MSP and Councillor Elena Whitham. It will build a network of those living and working with homelessness to influence policy and strategy at local and national levels – and to help turn that into real change on the ground.

You can read the Change Team’s first report and story so far here (PDF).

Coronavirus: special considerations for people without their own home

Communication from Scottish Government Homeless Team, 12 March 2020

Over the past week the Scottish Government Homelessness Team has been working with teams across Government, considering our business continuity plans, building on existing work for pandemic flu in preparedness for an outbreak of the Coronavirus COVID 19.  In the same vein, I know many of you will already be considering the impact this may have on your organisation and the people you support.  Scottish Ministers are very keen to make sure we are all collectively doing as much as we can to ensure we have plans in place to protect staff, homeless people, including those who are particularly vulnerable, such as rough sleepers, those residing in temporary accommodation and those involved in street begging. As I’m sure you can appreciate, the Covid-19 situation is constantly evolving and while we know we do not have all the answers right now, we will be working to develop policy and practice in the coming days and weeks. Rest assured we will continue to share advice and best practice whenever we have it.

First and foremost, the main source of medical advice remains the NHS Inform website. The most useful source of information contained there from our perspective is the Guidance for Non-Healthcare Settings https://www.hps.scot.nhs.uk/web-resources-container/covid-19-guidance-for-non-healthcare-settings/  .

Building on that, Healthcare Protection Scotland (HPS) is able to provide further guidance to help develop policy and practice and in our business continuity planning.

  • With regard to cleanliness, washing hands is the most effective way to prevent spread and should always be the first priority for staff and service users. Hand gel can be used as an alternative where handwashing isn’t possible but for rough sleepers in particular, if hands are dirty then hand gel will be less effective.
  • When business continuity planning the best way to develop plans is to think of the different environments the homeless population is housed in. We’d suggest looking at these different settings and making sure plans are in place for each:
    • Rough sleepers who are interacting with street teams and frontline non-accommodation services.
    • Congregate accommodation where people are sharing rooms e.g. – rapid access accommodation
    • Congregate accommodation where households aren’t sharing rooms e.g. shared accommodation
    • Temporary furnished flats
  • If someone feels they may be infected, the key thing to do is to call their GP or 111 if they don’t have one who will offer advice to the individual.
  • In the event of a suspected or confirmed case, the key is social distancing, so where possible, keep someone isolated in a room and minimise interactions with other people in the same facility. Depending on the severity, that individual may be taken to hospital.
  • On a practical level, this should allow, where possible, for people to have access to a separate supply of things they will need like soap, handtowels, eating and cooking utensils.

We’re sure many of you will have also seen the following guidance around homelessness and rough sleeping and COVID-19 which has been produced by Homeless Link in England. https://www.homeless.org.uk/connect/blogs/2020/mar/05/covid-19-coronavirus-outbreak

We have been in close contact with local authorities through the housing options hubs and frontline outreach services across Scotland to understand their responses and to ensure they properly communicate their plans to each other as part of the wider, multi-agency local authority response. We are continuingly stressing the importance of the provision of handwashing facilities, paper tissues and the ability to dispose of them quickly within services.

We appreciate this only provides a starting point and we will be looking to develop this in the days ahead to provide more comprehensive advice. In the meantime, it would be really helpful if you were able to keep asking questions. We can’t promise to have an answer for everything but by doing so it will help us provide the best advice we can to you. 

Straight talking at rough sleeping ‘summit’

A networking event focused on rough sleeping took place at Glasgow City Chambers yesterday (Wednesday 26 February 2020).It brought together representatives of the key organisations concerned with homelessness in the city, including members of the new Glasgow Alliance to End Homelessness, the Glasgow Health & Social Care Partnership, grassroots networks offering support to people sleeping rough in Glasgow and representatives from the Institute of Global Homelessness (IGH) based in Chicago.

The event, titled Joining the Dots, ‘sold out’ all its 90 free tickets within hours of being made available, demonstrating the strongest will in Glasgow for tackling rough sleeping, the most damaging and dangerous form of homelessness. This commitment was the focus of opening remarks from Councillor Mhairi Hunter with a reflective keynote from Susanne Millar, Interim Chief Officer of Glasgow City Health and Social Care Partnership, on the importance of honest, authentic partnership to drive change.

The event was the start of a new conversation on how to end street homelessness in Scotland’s largest city, bringing people closer together to support partnership working in the future and better outcomes for people. It was also an opportunity for straight talking around concerns and frustrations relating to rough sleeping – what works, and what’s getting in the way.

Charles Maasz, Chief executive of Glasgow City Mission, who chaired the event, said: “It was a blessing to be able to chair this event, bringing together many different perspectives, all of whom want to see an end to rough sleeping once and for all. As an Institute of Global Homelessness (IGH) Vanguard City, Glasgow’s public commitment to reduce rough sleeping is one that all partners want to see come to pass. Only by working together, collectively, will we achieve this.”

Glasgow is one of 13 cities leading a global campaign to reduce and ultimately end street homelessness across 150 cities by 2030. Lydia Stazen, Executive Director of Institute of Global Homelessness, described that Glasgow has all the right ingredients to achieve its ambition and much closer than it thinks when compared to some of the bigger challenges and scale affecting other cities.

Across the day, participants heard from Professor Suzanne Fitzpatrick about what works to end rough sleeping, consulted on a new approach to measure and report on the numbers of people living or sleeping rough, in and beyond the city centre – with the intention that going forward, more organisations including grassroots voluntary groups can be involved in this.

Maggie Brunjes, Chief executive of Homeless Network Scotland, which organised the event, said: “There are many conversations and actions taken on street homelessness in Glasgow in different places, but all with the same goal. So we wanted to bring those diverse voices together to share knowledge and insight and kick-start fresh efforts to get a grip of this issue in Glasgow together. We know it can be done.

“A vital component of the current debate is how we measure street homelessness in a way that has everyone’s support – with a new conversation taking place that includes charities, academics, Glasgow City Health & Social Care Partnership the Scottish Government and others to review the way we do this and feed into national conversation on the same theme. Today’s discussion moved that forward.”

Amanda Bennett, Senior Partnerships Manager at Frontline Network, who sponsored the event, said: “Today’s event was a great opportunity for people working on the frontline of homelessness, paid staff, volunteers and people with personal experiences, to come together to network, break down silos and improve knowledge and understanding of the most recent thinking and policy developments. It was also a space for services to underline the critical role that frontline workers have in feeding into the wider conversations taking place in Scotland.”

Homelessness system broken ‘beyond repair’

NEWS RELEASE

Preventing homelessness will not be possible until the current system is replaced with a fairer, more effective and accessible one, according to the charity, Homeless Network Scotland(1).


The charity works to end homelessness in Scotland and is warning that the current system is no longer fit for purpose, at the same time calling on professionals and Scottish society to get behind the real change that’s taking place in 2020 if plans to end long-term homelessness are to succeed.


After almost a decade of decreasing homelessness applications, numbers have increased again in recent years. In 2018/19, 36,465 homelessness applications were made to Scottish local authorities, with 21,095 households entering temporary accommodation during the year, ranging from people whose need is housing only, to those whose homelessness is compounded by other issues such as mental ill health, historical sexual abuse, trauma, addictions and domestic abuse. Those people with the toughest circumstances often find it hard to keep a home, or even a hostel placement, without support, becoming stuck in a ‘revolving door’ of unstable temporary accommodation or rough sleeping.


The current homelessness system is heavily weighted in favour of what is called ‘emergency response’ and does not make it easy for councils and their partners to be proactive and intervene early, even when there is evidence that someone is at risk. Under the Scottish Government’s Ending Homelessness Together Action Plan several programmes and initiatives are introducing new solutions, with greater emphasis on the role of people who have personal experience of homelessness to help drive change.


Chris, who was homeless for three years, is spending Christmas in his own, permanent home for the first time in a decade through one of those programmes, called Housing First. As well as a permanent home, Chris has a dedicated support worker from The Salvation Army. “This place is a lifeline,” said Chris. “I grew up in a really rough area and I’ve made some bad decisions in my life, but this flat is about turning a corner for me. I’m blessed to have this place, to have another chance.”


Homeless Network Scotland manages the Housing First programme in five areas; Aberdeen/shire, Dundee, Edinburgh, Glasgow and Stirling. Maggie Brunjes, Chief Executive of Homeless Network Scotland, said:

“At this time of year, homelessness comes sharply into focus for many people and it’s hard to think long term when we see people in urgent need. But the current system is broken beyond repair, only by putting in place long-term solutions to homelessness can we end it for good. Most importantly, those of us who want to end homelessness in Scotland must listen to what people with personal experience of homelessness are saying, and in the coming year get behind the changes that are already taking shape.”


“The new direction is based on what we already know, that the answer to homelessness is a home. If we keep on saying: ‘What about tonight?’ then there will always be another night. Under Ending Homelessness Together, programmes such as Housing First and the broader Rapid Rehousing Plans in all 32 council areas in Scotland are introducing a new approach to ending homelessness that’s based on evidence of what works (2).”


Under the current system too many people struggle to get the help they need when they need it, ending up in temporary accommodation that can be unsuitable. Vulnerable people struggle to find the right service, getting lost in a system that is intended to help them. For many people this is all too much, leading them to opt out. That catastrophic decision increases rather than reduces trauma, resulting in rough sleeping, spells in prison and in many cases problem alcohol or drug use – and the cycle goes on(2).


At the start of December (2019) a new approach was launched, All In For Change(3), driven by a newly recruited team of 30 frontline workers and people with personal experience of homelessness to take forward the Scottish Government’s Ending Homelessness Together plans and shape future services. In future, collaborative teams will be formed to make decisions ‘with’ those who have lived experience rather than ‘for’ them. The ‘All In for Change’ team starts work in January 2020.


“We are closer than ever to getting a handle on homelessness, preventing it happening and the damage it causes,” added Maggie Brunjes. “Through ‘All In for Change’ the Government, charities and councils are putting great new policy into practice. We must move urgently to implement the local plans in all 32 council areas that have been drawn up to replace what we have with something better, fairer and more effective that has prevention and the views of those with personal experience of homelessness at its centre.


“There is room for all those who want an end to homelessness to be part of the transition from the old way of doing things to the new. I urge everyone to forget what they think they know about homelessness, find out about the changes coming in 2020. We know how to fix it – but it needs everyone to get behind that fix.”


Housing First tenant, Chris:
“Last year at this time I was homeless after relationship breakdown. I was living in a homeless B&B. Being homeless at Christmas was really depressing. I’ve been homeless about five times since I was 16. I’d always just end up slipping back into my old lifestyle. It was when Housing First Scotland got involved that I got this tenancy and it is the most important thing in my life. This is my cornerstone and my foundation to take my life forward. My journey isn’t over yet, but after coming through addiction and getting this flat through Housing First, I am blessed – it’s the best Christmas present I could have.”


Homeless Network Scotland will host a series of public meetings in towns and cities across Scotland in 2020 to explore the new responses to homelessness and seek the views of those who want to help end homelessness. More details will be published at www.homelessnetwork.scot

Ends

Notes to editors:

  1. Formerly Glasgow Homelessness Network (GHN), Homeless Network Scotland operates across the country with partners including Social Bite, Corra Foundation, the public and third sector and the Scottish Government on a range of work aimed at ending homelessness. It was set up originally in 1980 to bring together the different sectors, services and perspectives on homelessness. It manages the Housing First Scotland Pathfinder on behalf of funders; Scottish Government, Social Bite and Merchants’ House Glasgow. In 2018, working with Crisis, it set up the Centre for Homelessness Impact in London, which is now part of the UK Government ‘What Works’ network.
  2. Hard Edges Scotland; published by Lankelly Chase 2019. According to the report, based on official data and survey responses, out of the group identified as experiencing three forms of multiple disadvantage annually in Scotland – substance misuse, offending and homelessness – the largest group, 53,000, experienced homelessness. Those experiencing all three forms of multiple disadvantage over the course of a year was 5,700 people.
  3. The Change Team of around 30 will be represented on a national strategy group on homelessness chaired by the Housing Minister, Kevin Stewart MSP, building a network of those living and working with homelessness to influence policy and strategy at a local and national level, while developing an online shared resource which will ensure everyone keeps up-to-date with what is happening. Supported by Homeless Network Scotland, Cyrenians and Scottish Community Development Centre, the work is funded by Scottish Government and Frontline Network, from St Martin-in-the-Fields.
  4. Housing First is a model developed in the USA in the early 1990s for people with multiple needs beyond housing. It is built on seven principles which are central to ending people’s experience of homelessness:

    o People have a right to a home
    o Flexible support is provided for as long as is needed
    o Housing and support are separate
    o Individuals have choice and control
    o An active engagement approach is used
    o The service is based on people’s strengths, goals and aspirations
    o A harm reduction approach is used.

  5. The Scottish Government’s Ending Homelessness Together Action Plan is here
  6. Quick facts;

    o A person is more than eight times more likely to become homeless if household income is under £10k (includes benefit levels) than over £20k
    o On any given night around 11,000 people in Scotland are in temporary accommodation, people stay too long and the cost is too high.
    o Temporary furnished flats (most often used) average around £300 per week, which is double the cost of the average UK mortgage. This discourages people taking work at minimum wage as rent would be unaffordable.

For more information contact Martin Gavin – Head of External Relations at the Homeless Network Scotland, mgavin@homelessnetwork.scot