PPE Helpline: NHS National Services for Scotland

A helpline has been set up for services registered with the Care Inspectorate re access to personal protective equipment (PPE).  

All services who are registered with the Care Inspectorate and are providing social care support, who have confirmed/suspected cases of COVID-19, and have an urgent need for PPE after having fully explored local supply routes/discussions with NHS Board colleagues, can contact a triage centre that is being run by NHS National Services for Scotland (NHS NSS).

This helpline is to be used only in cases where there is an urgent supply shortage after business as usual routes have been exhausted and a suspected or confirmed case of COVID-19 has been identified.

The following contact details will direct providers to the NHS NSS triage centre for social care:

Email: support@socialcare-nhs.info

Phone: 0300 303 3020

The helpline will be open (8am – 8pm) 7 days a week.

When contacting the helpline,  providers will be required to:

a.         Answer a series of short screening questions.

b.         Confirm they have fully explored business as usual procurement route

c.         Confirm they have a suspected or confirmed case of COVID-19 and therefore  have a need for Personal Protective Equipment (PPE)

d.         Provide their Care Inspectorate registration number

Please note that this helpline is for all social care providers that are registered with the Care Inspectorate. If this does not apply to you please pass this information to anyone who might find it helpful.

This helpline is not for NHS staff or for NHS providers who have an NHS BAU supply route.

(Information shared by the Scottish Government Homelessness Team; March 2020)

Covid-19: Apply for the Third Sector Resilience Fund

Applications are now open for the Scottish Government’s Third Sector Resilience Fund. The £350m support package in response to Coronavirus will support organisations across the charity sector who are at risk of closure due to a sharp decrease in income or are unable to deliver their services due to the pandemic.

The fund’s primary intention is to help these organisations to stabilise and manage cashflows over this difficult period. The TSRF is delivered by Firstport, Social Investment Scotland and Corra Foundation and it offers charities, voluntary organisations and social enterprises grants of £5,000-£100,000.  In addition, there will be up to a further £5m available in fully flexible, 0% interest loans starting at £50,000.

Connie Williamson, Head of Grants at Corra Foundation said: “We know that many organisations are experiencing serious disruption and financial difficulties directly as a result of the coronavirus pandemic. This fund is designed to help organisations get through the next few months and we aim to process applications within 10 days of being received. There are detailed guidelines on the SCVO website for applying, which organisations should read carefully before making an application to minimise any delay.”

To be eligible, interested organisations must be:

  • a charity, social enterprise or voluntary organisation based in Scotland and/or primarily delivering services/activities in Scottish communities
  • already delivering those products or services prior to March 2020
  • needing funding to stabilise cashflows directly as a result of the impact of COVID-19, as opposed to pre-existing financial difficulties.

 For more information and to apply, visit the SCVO’s Coronavirus Third Sector Information Hub.

How can we help? Covid-19 and our member organisations

Dear Member

We wanted to let you know that, in line with Scottish Government advice, the Homeless Network Scotland team are changing the way we work from this week.

We have a busy events calendar and will postpone or cancel some dates that you may have in your diary. Some of our events we are determined to deliver – but will be doing this differently, digitally. We have introduced remote working for all staff.  

We also want to help you in any way we can.

Would you share information with us about the decisions and responses you have taken to the Coronavirus outbreak, and allow us to share that with others? There are two reasons for this:

  • Our membership includes many organisations, like yours, working at the centre of preparations to protect and safeguard the most vulnerable people in our communities across Scotland. We already know how useful swapping notes has been during the early stages of this pandemic. We want to further support that sharing of information in a way that makes it as easy as possible for you.
  • We want to highlight the incredible commitment and responses you are enabling, at a time when people are worried about whether enough is being done for those already at a disadvantage, including people in housing crisis. We want to promote organisations like yours, getting on with a difficult job in the most difficult circumstances.

So, for example:

  • What are you doing differently because of Coronavirus in terms of the services you deliver or the support you provide?
  • Is there anything you, or your organisation, have temporarily stopped doing in response to the outbreak?
  • Do you have any stories to share about the way people have responded? A wee photo of teams or individuals going beyond the call of duty would be welcome.

Please send us a few lines – or attach anything you already have prepared if easier and we’ll take it from there.

  • By phoning on our usual number 0141 420 7272 (this has been diverted to my mobile)
  • By sharing your stories on social media and including us @Homelessnetscot on Twitter when you tweet updates and information.

We look forward to hearing from you and being of assistance.

Our kind regards,

Janice Higgins
Head of Corporate Services