Trauma-informed approaches; beyond buzzwords to better outcomes

£80.00£100.00

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Description

A practical course giving you the tools and tips you need to create traumainformed services, teams and relationships with people experiencing homelessness 

Location: Teams  

Duration: 10:00-13:00 with breaks 

Dates; 24 April or 24 July or 9 October 2025

By the end of the course, you will be able to:  

  1. Identify the impact of trauma across an organisation 
  2. Explain the importance of an asset-based approach to trauma 
  3. Share good practice in trauma informed approaches for workers and people using your services 

After the course, you will gain: 

  • A copy of the training slides 
  • An interactive resource list to guide your further learning 
  • A positive action plan which will help you strengthen your individual, team or organisational practice 

Trauma informed approaches are crucial because there are links between childhood experiences of trauma and experiencing multiple or complex traumas and homelessness.  We cannot know what each individual will find traumatic or retraumatising when we start to engage with them, but we can build relationships, processes and systems that are mindful of this.  

We know that people have disproportionately experienced trauma whilst navigating the immigration system, during pandemics, and whilst journeying through the homelessness process itself. We often hear stories of intergenerational trauma, due to entrenched inequality and the frustration that workers voice when the system has not changed and cycles repeat themselves.  

How can we bring about more positive change? What does designing and implementing a trauma informed way of working actually mean? 

Why book?  

100% of attendees would recommend the training to a colleague or friend.  

Current members can access the discounted ticket price. Find out more about HNS Membership

(Prices are inclusive of VAT)

Useful for

This training is designed for people involved in homelessness strategy and service delivery. It is particularly useful for frontline workers, line managers and team leads. It will also be relevant for board members, volunteers and central staff teams, because trauma is everybody’s business. 

Accessibility and adjustments

If there are barriers to participating in an online Teams call and adjustments we can make to mitigate barriers, please let a member of the team know how we can help. Examples include, but are not limited to, frequent or extended breaks, using closed captions or an interpreter, sending materials in advance, and requesting printed materials. Email laura@homelessnetwork.scot or call 0141 420 7272; Contact Scotland BSL interpretation welcome. 

Bespoke training

This course is also available for in-house delivery to teams and organisations. We are planning an eLearning version of the content too. To chat more about your training requests or discounts for booking multiple staff members please contact the training team to chat more. 

Booking for a colleague

No problem. Please add their name and email address to the delegates option at the checkout.

What learners said

  • “Very accessible” 
  • “Great training.” 
  • “Great facilitator and very engaging” 

Content warning

The training will discuss the topic of trauma including referencing gender-based violence, drug use and discrimination. We don’t go into detail but some people may find the topic stressful, retraumatising or vicariously traumatic. We signpost support and learners are invited to reflect on safety strategies at the start of the session, and are of course welcome to take a break whenever they need. Slides are shared in advance and participation, including sharing your own experiences, is always optional.