New in the Learning Lounge


Tools, Tips & Techniques
for Involving people in your Service

1 February 2021

Often individuals and communities who don’t have a common, collective voice and are typically underrepresented in consultation and the development of services. This introductory course is for both front line practitioners and those in strategic roles. This interactive course looks in depth at:

  • Considerations when engaging those who use our services
  • Practical tools for engagement
  • Common barriers to engagement and how to avoid them
  • How to create a safe and friendly environment for participation
  • Creating equal relationships and boundaries
  • When and where? Opportunities for engagement are everywhere,
    how to find them

1 February 2021 | 1 x 3 hour session | Online | 10am – 1pm
HNS Member £60* / Non Member £78*

*Includes VAT


Closer to Home: a place-based approach to preventing homelessness

15 February 2021

There is already a network of services and systems for people who live and work with homelessness after it has happened. But this is often too late and sometimes too slow. All homelessness starts in a community, so a place-based approach to preventing it happening in the first place is key. The course will connect the causes and drivers of homelessness with the local knowledge and services that can provide an early warning approach using a simple 2-point technique.

This course is designed for community planning partnerships, community councils, and the wealth of community-based services, groups and networks. It is also for housing and homelessness organisations who are taking a place-based approach to their work

15 February 2021 | 1 x 3 hour session | Online | 10am – 1pm
HNS Member £78* / Non Member £96*

*Includes VAT


Participation in Procurement
(for local authority staff)

22 & 24 February 2021

This is for public sector commissioning teams and other funders who want to involve lived experience in the service commissioning process. This session will use a solution-focused approach to:

  • Explain about local needs, aspirations and assets
  • Clarify where and how to begin when involving lived experience in procurement
  • Explore the benefits and impact of involving lived experience
  • Understand what works and what doesn’t – from people with lived experience

22 & 24 February 2021 | 2 X 3 hour session | Online | 10am – 1pm
HNS Member £78* / Non Member £96*

*Includes VAT

Book a Course

New Courses for January 2021

An introductory overview on developing a communications strategy for public and third sector organisations, covering topics including:

  • how to engage with mainstream and online media; 
  • engaging with journalists;
  • creating and maximising a digital profile; 
  • messaging and brand recognition;
  • how to build a communications strategy;
  • making the most of your organisation’s profile;
  • communication in a crisis.

26 January 2021 | 1 x 3 hour session | Online | 10am – 1pm
Fee HNS Member £50* / Non Member £65*

BOOK NOW

This course will cover designing and delivering support alongside people who are staying in their own home. It will examine the pivotal role of the relationship between support worker and tenant and includes coaching techniques to help people to sustain tenancies and build strong links with their community. With the emphasis on using a person-led, asset-based and trauma-informed approach, this session will explore the important elements to supporting people at home.

 25 & 27 January 2021 | 2 x 3 hour sessions | Online | 10am – 1pm
 HNS Member £50* / Non Member £65*

BOOK NOW

+ VAT at the current rate

I Have Never Looked Back!

This week marks the first birthday of All in for Change! 

All in for Change wouldn’t be what it is today without the passion of the Change Team. It is their unique skills and personalities which drive the programme and influence change.

Alison Kennedy reflects on here experience of being part of this collaborative team:

In December 2019, I was successful in becoming a Change Lead for All in For Change after my manager suggested I would be a good addition to the team. My key skills include my ability to collaborate across housing, health and social care, addictions services, justice and the third sector. I am highly skilled at working outside and across traditional boundaries and always try to develop joined up approaches. I am naturally good at this as I am a positive, outgoing person with a down-to-earth nature that enables me to form effective relationships with a range of stakeholders. I am glad to say my skill set has been complimentary to the aims and vision of All in For Change and I am thankful I applied, and I have never looked back! I am passionate about working in homelessness services and about promoting a culture that embeds kindness, dignity and compassion. Since working in social services, I have developed better awareness of the shame, stigma and isolation that people who experience homelessness can feel and understand how important it is for us as a nation to be well-informed and well-trained in responding to trauma, addictions and mental ill-health. It is really exciting to be part of a group of people who are on the same page and be involved in something where I can work with others who share my passion to effect real change.

Being a Change Leadhas been such a fantastic opportunity to begin to build relationships with people  who have lived experience of homelessness and who work in homelessness and to join forces to influence policy and strategy and make strides in turning that into real change on the ground. It has been great working with people who share the same knowledge and understanding of the root causes and drivers of homelessness, and the importance of social connections in a persons’ life as well as an understanding as to how these relationships act as a mechanism to tackle and end the cycle of homelessness. It feels like we are in something together that has the potential to be worthwhile and bring about change.

One of the highlights of being a Change Lead has been the monthly retreats where we get together for the day to hash out of plan of action. Both the ones we managed to have in person in Falkirk and the subsequent ones online as a result of Covid have been excellent. I have been able to get to know people who have lived experience which has been profound and humbling. Now, I am continuing to build on the connections I have made and am excited to join forces with my fellow Change Leads. For example, William Wright from Shelter and I are collaborating to further improve our respective services and really show what joined up working is all about. I have also worked in partnership with Viki Fox from Cyrenians and the thought of how much more we can do together is refreshing and a real opportunity we can’t miss. Together, we have been able to break down so many of the usual barriers to effective joint working and work towards our shared goals which the Change Team has solidified.

I have had countless opportunities being a Change Lead, one of the biggest for me so far was being invited to speak alongside other professionals about the importance of relationships at the ‘Safe As Houses’ Scotland’s Annual Homelessness Conference in November which I absolutely loved and would recommend to anyone to get involved if the chance arises. There really is no better opportunity to be able to speak to others about what you are passionate about and what you bring to the table. For me, this is where I feel I have the biggest influence as people get the chance to hear what I have to say and can decide to get on board with me for real partnership working and collaboration.

New System Alliance Launch: Monday 30 Nov

The New System Alliance will launch on Monday, with a week-long series of online events to explore new ways forward for cross-sector system change in the UK.  

The aim of the Alliance is to provide an opportunity to listen, to be heard and to look at solutions to bring about total system change. It will act as a home for those who have felt frustrated, unheard or invisible, whether coming from a place of direct experience or working in services, funding and commissioning.  

This initiative was built on the voices heard from people trapped in this failing system. In these conversations people shared their honest experiences of homelessness, social care, mental health, and criminal justice systems – their wisdoms. The response was overwhelming, highlighting many situations where systems have become a barrier that people needed to be overcome in order to move on with their lives. 

Homeless Network Scotland are proud to join partners across the UK to support people to take control, and together make systems work better for everyone. 

Please join us to celebrate the launch of this empowering initiative by registering to attend these free events: https://newsystemalliance.org/

Acronyms Aweigh! HARSAG And EHT For Frontline Workers

Join us on Tuesday 8 December 1-4pm for our latest members’ event, Acronyms Aweigh! HARSAG and EHT for Frontline Workers.

The Homelessness & Rough Sleeping Action Group (HARSAG) made over 100 recommendations in July 2020. Scottish Government and COSLA included these in the new Ending Homelessness Together (EHT) plan published in October 2020.

We will be hosting this free reflective workshop for frontline workers from all sectors across Scotland to explore these new priorities and what they mean for people working every day in frontline roles.

We will provide an overview of the HARSAG recommendations and how these were carried into the EHT plan. And reflect together on what the four main themes – prioritise prevention, settled housing options, equalities competence and responsive systems – mean for people working in direct frontline roles.

The event will take place on Microsoft Teams, so if you wish to join us please register here.

We hope to see you there!