We are all in: including and involving people


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Scotland’s Health and Social Care Standards set out specific quality indicators to ensure that the people who use your service are included and involved. Great services grow from the know-how and experiences of people who use them. And great organisations are committed to involving people in service design, development and improvement.

A highly participative learning experience which explores:

  • Considerations when inviting people to take part
  • How to create the best environment for it
  • Bringing diversity and inclusion as standard
  • How to overcome some common barriers
  • Take away some practical tools and tips


Over one day
10am – 4.30pm

Delivered by
David Kidd and Michelle Major

Find out more about HNS Membership

(Prices are inclusive of VAT)